People want to feel like they’re being treated as individuals, which is why the majority of customers will swiftly choose another business if they don’t get personalised experiences. Data is essential in creating this level…

Innovation is at the heart of our business and our culture.

At the recent Innvofest Unbound Singapore conference, I had the opportunity to moderate a panel on Data and Cybersecurity which had panellists from leading organisations, like Optus and SATS Ltd, as well as emerging technology…

Learn what consumer behavioural thresholds and preferences in data sharing, privacy and fraud management practices mean for interactions between organisations and consumers.

SINGAPORE has surmounted many a problem through forward thinking and clever reinvention, earning a solid reputation as a shining beacon of innovation.

As the reliance on data deepens, the need for trustworthy and reliable data assets will become increasingly important. This year’s global study highlights several important issues and opportunities throughout the data management and data quality…

When it comes to preventing digital fraud, knowledge is power.   Fraud is a growing concern for consumers and businesses alike, and consumers expect your organization to protect them. How well-equipped are you for online…

The multitude of transactions in today’s digitalised world has resulted in the rise of a new digital currency between organisations and consumers – trust. Businesses looking for consumers to interact, and ultimately transact will need…

Businesses today recognize the importance of the data they hold, but a general lack of trust in the quality of their data prevents them from achieving strategic business objectives. Nearly half of organizations globally say…