The escalating volume has made it challenging for you to maintain a robust collections framework while ensuring the customer experience with your brand continues to remain superior even during the collections process.
Experian Collections Analytics has guided our clients on using data and scores to determine the right approach during the collection process and reduce collections cost and achieve faster ROI.
By adopting mid-to-late stage collection scores and recovery models, lenders can priorities their collection operations. Collection scores coupled with intuitive strategies can achieve optimal collection efficiency.
![Collections Strategy Design Steps](https://experian.com.sg/wp-content/uploads/sites/29/2023/06/collections-strategy-design-steps-image.png?w=247)
Benefits with Experian Collections Analytics
Monitor your credit portfolios by leveraging bureau benchmarking and industry trends![Page process with magnifier](https://www.experian.com.sg/wp-content/uploads/sites/29/2023/05/accuracy_icon.png)
![Page process with magnifier](https://www.experian.com.sg/wp-content/uploads/sites/29/2023/05/accuracy_icon.png)
Automate reviews and adjustments account reviews and triggers, build segmentation, challenger strategies![Page with sliders](https://www.experian.com.sg/wp-content/uploads/sites/29/2023/05/collections-analytics-adjustments-icon.png)
![Page with sliders](https://www.experian.com.sg/wp-content/uploads/sites/29/2023/05/collections-analytics-adjustments-icon.png)
Deploy updated models to capture recent payment behaviour and economic adjustment![Graph with cog](https://www.experian.com.sg/wp-content/uploads/sites/29/2023/05/advanced-analytics-web-management-.png)
![Graph with cog](https://www.experian.com.sg/wp-content/uploads/sites/29/2023/05/advanced-analytics-web-management-.png)
Improvement in accuracy and interpretation![Magnifier Connected](https://www.experian.com.sg/wp-content/uploads/sites/29/2023/05/creditrack-research.png)
![Magnifier Connected](https://www.experian.com.sg/wp-content/uploads/sites/29/2023/05/creditrack-research.png)
Optimise collections cost by using the right channel and collection effort to maximise resolutions across buckets![Money in hand percentage](https://www.experian.com.sg/wp-content/uploads/sites/29/2023/05/money-bag_icon.png)
![Money in hand percentage](https://www.experian.com.sg/wp-content/uploads/sites/29/2023/05/money-bag_icon.png)
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