Priorities, challenges and the role of analytics in the mobile financial services industry

A study interviewing 250+ decision markers in the telco industry, describing how the pandemic changed the mobile phone and mobile money market from a revenue, ARPU, and operational cost perspective.

Additionally, providing data showing new challenges and opportunities for Fintechs and financial services industries looking to tap into the mobile money market.

Forrester Consulting Telco Research 2021

Author: Forrester
Target Audience: E-wallet providers, SuperApp developers, Mobile network operators, Fintechs

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