Whitepaper: Early Warning System for SME Portfolio
Delivers early signals on client’s financial situation during the fast-changing macroeconomic conditions.
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Whitepaper: Signal in the Noise
Analytics in the times of COVID-19. Re-calibrating analytical models and machine learning algorithms for actionable insights.
Digital Hardship Management
Proactive Hardship Management using Data, Analytics and Automated Processes.
Customer Management in Economic Downturn
Identify customer profiles & affordability to make appropriate customer level actions across the lifecycle.
Risk Calibration & Forecasting
Actively monitor portfolio, calibrate risk and forecast performance.
Research Reports
Global Identity & Fraud Report – June 2022
With the rise in digitisation and online activity, four in five APAC consumers (80%) expect businesses to take the necessary steps to protect them online, reflecting global trends where nearly three-quarters of consumers expect businesses to do so.
Global Insights Report: April 2022
As more people go online for their consumption needs, businesses must keep pace with digital experiences to strengthen trust and loyalty. However, there remains a gap between consumer expectations and the digital experience businesses can offer, with only 1 in 5 Singaporean consumers saying businesses have completely met their expectations for digital experiences, the lowest across APAC.
Forrester Study – Drive speed and accuracy with emerging technology and alternative data
Read our study with Forrester to find out why its apparent that poor credit decisions are negatively impacting customers’ financial situations.
2021 Global Insights Report – Wave 4
Read about why businesses need to invest in technology to keep up with consumer expectations online in our latest research.
2021 Global Decisioning Report
Navigating a new era of credit risk decisioning- as lenders prepare to navigate a changed world, they’re prioritizing digital investments to help. Find out what the top 5 Key business priorities are in 2021.
White paper: Digitalisation trends – 2021 insights
Digitalisation, also known as the process of using digital technology to provide new opportunities for revenue and growth, continues to remain a top priority for many organizations in 2021.
2021 Global Identity and Fraud Report
The impact of COVID-19 has caused a surge in digital demand over the past year, reinforcing the deep connection between recognition, fraud prevention and the online customer experience.
Experian Selected as Leading Provider of Digital Identity Solutions
Digital identity solutions are a crucial component to enhancing the customer experience in digital transactions. Driven by verified data, digital identity as a concept benefits both businesses and consumers. Innovative and effective solutions can prevent costly fraudulent activity and enhance compliance measures for businesses and ensure a more convenient and protected experience for consumers.
2021 Global Insights Report – Wave 3
The world is still grappling with the mental, emotional, and financial toll of the Covid-19 pandemic but there are clear signs of hope and resolution ahead. Consumer concerns about their personal finances have started to ease for the first time since June 2020. And there’s a groundswell of opportunity for businesses to serve the growing ranks of “connected customers”—putting the consumer truly at the heart of the relationship.
2020 Global Insights Report – Wave 2
In one of the largest studies of its kind, Experian surveyed 3,000 consumers and 900 businesses to explore the shifts in consumer behaviour and business strategy pre- and post-COVID-19.
2020 Global Insights Report – Wave 1
In one of the largest studies of its kind, Experian surveyed 3,000 consumers and 900 businesses to explore the shifts in consumer behaviour and business strategy pre- and post-COVID-19.
2020 Global Identity and Fraud Report
Desires for a better experience and concerns for security are still shaping the digital relationship between consumers and businesses, and identity is finding its way into every customer decision.
2020 Global Data Management Research
For many, the promise of data-driven business is more myth than matter. Despite sincere ambitions, many businesses fail to take advantage of the many benefits that data can provide, as efforts around analytics and business intelligence are hamstrung by poor-quality data. How do businesses gain control over their most valuable asset?
2019 Frost & Sullivan Report
In this report with Frost & Sullivan, we take a deep dive at the corporate innovation agenda and the role that innovation labs have in the development of the facets needed for a successful corporate innovation ecosystem.
2019 Asia-Pacific Identity and Fraud Report
Digital adoption and with it a fast-growing digital ecosystem are changing the relationship between businesses and consumers in Asia-Pacific. While businesses are striving to drive and unlock the benefits from increasingly digital lifestyles, they must tackle many challenges.
Case Studies
Yoma Bank revolutionises banking with Experian decisioning-solutions
Powered by Experian's Digital Onboarding and Decisioning solutions, Yoma Bank revolutionised and transformed its digital onboarding journey for seamless customer experiences.
Product Collaterals
Digital Transformation Through The Future Of Decisioning
Download the infographic and learn how Experian’s Decisioning-As-A-Service can help to redefine the customer experience.
Retail Digital Onboarding Product Sheet
Find out more about how our Digital Onboarding solution can help you automate and prioritise customer experience, all whilst managing decisioning and risk.
Spotlight: Powering Digital Transformation
Creating a frictionless customer onboarding journey for SMEs. Read more to find out barriers and how businesses can build a robust digital onboarding journey.